Cookie Policy (UK) – Golden Dog Toys

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Frequently Asked Questions

Can I pay by a card?

Yes, we accept most of debit and credit cards, as well as PayPal accounts.

Can I return my products if I don't like them?

Yes, you can!
You'll find all details here : delivery & returns

Can I exchange my product for a one in a different size?

Yes, you can!
You'll find all details here : delivery & returns

I'm going to place a big order. Is there any chance to get a discount?

Yes, please contact us.
We can offer discounts on all orders over £40.

Will I receive an invoice?

Yes, we will pack your invoice together with your order.
If you wish to get it in an e-mail, tick a checkbox on checkout.

When will I receive my order?

All orders are despatched Monday - Friday at 6PM, using Royal Mail 2nd Class Service.
Royal Mail aims to deliver this kind of parcels in 2-3 working days.

If you live in Carlisle, we can deliver your order ourselves next working day for free!

Welcome to Golden Dog Toys, where we hope you can find a perfect gift for your lovely dog.
We are dog owners ourselves, so we do our best to pick products, which would give your loved ones a lot of joy!